Clin Case Rep Int | Volume 7, Issue 1 | Review Article | Open Access

Person–Environment–Occupation Model in the Quality Improvement and Patient Safety Education: A Case Study

Natalia M1, Yang SL2, Chen YJ3, Tzu HH1, Liao CP1, Huang CH1 and Chou YC4,5*

1Department of Business Administration, National Chung Hsing University, Taiwan
2Chi Lau Lin Aged Care Co. Ltd., Taiwan
3Department of Orthopedics, China Medical University, Taiwan
4Department of Business Administration, Tunghai University, Taiwan
5Department of Psychiatry and Human Behavior, Warren Alpert Medical School, Brown University, USA

*Correspondance to: Ying-Chyi Chou 

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This study brings the case of Chi Lau Lin Aged Care Co. Ltd., an aged care located in central Taiwan, using the theory of Quality Improvement and Patient Safety (QIPS) education which has a vital role in developing healthcare professionals with the knowledge, abilities, and attitudes to improve healthcare systems. This study aims to explore and observe the situation in Chi Lau Lin using the three elements of people, environment, and occupation models to promote a better healthcare system that can be applied in its management system. The Person-Environment-Occupation (PEO) model is formed from the interaction between people, environment, and occupation. In this study, the person is included in physical, psychological, cognitive, and spiritual. The environment consists of the built environment, natural environment, social environment, social system, and culture. While in occupation, there are routines, tasks, training, and activities. These three elements are interdependent variables and affect each other. Chi Lau Lin creates a "dementia" home care service model and uses the professional training of program training in care practice, according to the care needs of individual cases and their individuality, the characteristic content of dementia care is summarized one by one, including physical assessment, spiritual care, care support, cognitive training, rehabilitation training, risk factor assessment, home environment risk, multi-drug assessment, and other interventional care. This study resulted in a better understanding of how to care for the elderly, maintain an aged care environment to support quality and safety for residents, and also a sustainable system for aged care.


Person-Environment-Occupation Model; Quality Improvement and Patient Safety; Nursing Home


Natalia M, Yang SL, Chen YJ, Tzu HH, Liao CP, Huang CH, et al. Person– Environment–Occupation Model in the Quality Improvement and Patient Safety Education: A Case Study. Clin Case Rep Int. 2023; 7: 1504.

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